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dc.contributor.authorBristy, Badrun Nahar
dc.date.accessioned2022-02-05T12:32:28Z
dc.date.available2022-02-05T12:32:28Z
dc.date.issued2022-02-03
dc.identifier.urihttp://dspace.uiu.ac.bd/handle/52243/2325
dc.description.abstractOne of the biggest data domain and most demanding use cases of recent time is Customer churn prediction. For a healthy and growing business churn prediction is an important indicator. This project aims to develop a churn prediction for banking sector. For predicting customer churn I have chosen hyper parameters of deep learning. I have collected a dataset from kaggle, which have 10000 rows and 14 columns. I divided the dataset into two parts. One is train data which have contains 75% data and another is test data which contains 25% data of the whole dataset. I have done some analysis on the data set. I have used deep learning hyper parameter. Using deep learning the trained model gives 79% accuracy. I have also used some machine learning algorithm such as Random Forest, Decision Tree, K-nearest neighbor (KNN) and Logistic regression. Among this four algorithm Random Forest has given better accuracy which is about 85%.en_US
dc.language.isoen_USen_US
dc.publisherUnited International Universityen_US
dc.subjectCustomer churnen_US
dc.subjectbanking sectoren_US
dc.subjectmachine learningen_US
dc.titleCustomer Churn Analysis and Predictionen_US
dc.typeProject Reporten_US


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