Customer Relationship Management in Inpace Management Services limited

Abstract

As part of Internship at United International University, I have been assigned for doing an internship project at Inpace Management Services limited. I have worked in client’s service and Planning Department. My Daily Activity was creating a plan in various sector and support clients as their preference. Client Support Activity is a complex process as in these department Executive needs to update a lot of supports and documents on a daily basis. As an intern, though I have face tough duty while doing an intern, I have learned a lot of things that will help to do better in my future career. Inpace Communication Bangladesh was founded in the year 1997. It has been well-known for being the most consistently creative company in Bangladesh. They have been providing services of high standard when it comes to quality as well as value for money for customers for the last 20 years. Their unparalleled efforts in building customer relationships has made them capable of managing transactions that meet the demands and satisfaction levels of their clients in a major degree. They supervise each organizational scheme differently, irrespective of the size or budget which makes their services more unique than others. The versatility of skills and experience among the employees at Inpace is what makes them not another face in the crowd. Building customer relationships is the main moto of Inpace. The company claims, we listen and constantly re-address the ever-changing needs of our customers to ensure that we are always ahead of the game. The overall data collection of the research was done systematically according to the supervision of my research coordinator.