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Service Blueprint in the Hotel services: A study on Radisson Blu Water Garden Hotel
(United International University, 2019-03-25)A service blueprint is an operational planning tool of a service organization that provides guidance on how a service will be delivered with the specification of physical evidence, staff actions, and supporting infrastructural ... -
Service Gap Model Analysis in Restaurants Sector: A Study in Dhaka City
(2019-07-31)In our country, Restaurants sector are more popular in day by day. Service quality is main factor to ensure restaurant quality. People are going to restaurant in many reasons as likes, Birthday party, Anniversary party, ... -
Service Management of A.H. Khan & Company as a 3rd Party Service Partner of Grameenphone Ltd. for SME Market
(2021-11-15)Mobile telecommunication companies are playing a key role for the communication in the present world. In the mobile telecommunication industry of Bangladesh, Grameenphone has become a leading company. Creating a superior ... -
Service Management of Munshi Enterprise Limited
(2022-03-30)Foreign remittance is one of driving forces of the economy of Bangladesh. Foreign remittance sent by Bangladeshi nationals working abroad is actually paving the country’s route to the status of a developed country. There ... -
Service Marketing Mix of AB Bank Limited
(2021-04-03)AB Bank Limited is once of the country’s first-ever private sector bank which was incorporated on 31 December 1981. Arab Bangladesh Bank, as it was formerly known, started operations on 12 April 1982 to become the nation's ... -
Service Marketing Practices of Red Green Tours and Travels
(2019-12-12)In 21th century tourism is one of the fastest growing industries of the world. It has a wide variety of impacts over socio-economic condition, economic development, infrastructure development and many other things. In ... -
Service Operations of Sunny International
(2023-02-22)Sunny International was founded by Haji Ahmed Hossain in 1980 which is almost 42 years now. It is a family owned business which is currently run by MD ANWAR HOSSAIN. Sunny International is one of the country’s most ... -
Service Processing and Range of Services in a Commercial Bank: A Case Study on City Bank Limited
(2018-10-27)Internship program is one of the requirements for the students who are going to be graduated from theBBA program of United International University, I got the opportunity to do my internship froma host organization named ... -
Service Processing of Southeast Bank Limited
(2020-06-01)The primary objective of this report was to analyze service processing mechanisms of Southeast Bank Limited. The study focuses on the functions of different sections of SEBL. Secondary data were mainly used to conduct the ... -
Service quality and customer engagement in B2B setting: A case of North End Coffee Roasters
(United International University, 2025-06-21)Service quality and customer engagement are critical in B2B settings, where long-term relationships and trust drive business success. High service quality ensures reliability, efficiency, and value delivery, fostering ... -
Service Quality and Customer Satisfaction at the Dhaka Bank Limited: An Analysis
(United International University, 2022-12-21)The aim of this report is to analyze the service quality and customer satisfaction of Dhaka Bank Limited. Service quality measures how well a company meets consumer expectations in terms of the services it provides. Customer ... -
Service Quality and Customer Satisfaction at the United Hospital Ltd.
(United International University, 2019-10-05)Satisfying customers has always been a challenge for any fields whether it is banking, hospitality, sales and marketing, or even healthcare. Only thing that matters to a customer is that the quality. Service quality is the ... -
Service Quality and Gap of an Organization: An Example from Dutch Bangla Bank Limited.
(2019-06-19)This report is prepared as a requirement of the BBA program of United International University. This report focuses three month working experience in Dutch Bangla Bank Limited, Dhanmondi branch. This report will give a ... -
Service Quality Audit and Service Strategy of Southeast Bank Limited
(United International University, 2020-12-06)Bank is a financial institution that words to meet the financial requirements of individuals and organization in a country. As a reputed private commercial bank in Bangladesh, Southeast Bank Limited is playing its key role ... -
Service Quality Measurement of Local Restaurants: A Study in Dhaka city
(2019-04-10)In Bangladesh economical perspective restaurants industry is the most important part of economics. Directly and indirectly restaurants industry are need in society. In restaurants industry many types of restaurants are ... -
Service Quality through Service Recovery at the Ridmik Labs Bangladesh
(United International University, 2025-02-01)Service recovery is a strategy through which service providers deliver the remedy against a service failure. Having a service recovery strategy is critical for a service provider, as services are intangible and variable ... -
Service Supply Chain Management of Al-Arafah Islami Bank Limited
(2024-12-03)The objective of the study aims to provide a concise overview of Al-Arafah Islami Bank Limited's Service Supply Chain Management. It has mostly focused on the business tactics and different Islamic banking systems that ... -
Services and acknowledgement receipts of SGS Bangladesh Limited
(2019-01-02)This report is made focusing on an intern’s point of view. A special project along with usual day to day acknowledgement receipts making activities in the finance department of SGS Bangladesh. Finance department is an ... -
Shahriar Ahmed Chowdhury wins the Asian PhotoVoltaic Industry Association Award 2019 - United International University
(United International University, 2019-06-10)Shahriar Ahmed Chowdhury, Director, Centre for Energy Research of United International University wins the Asian PhotoVoltaic Industry Association (APVIA) Award- 2019 for his academic contribution and innovative research ... -
Share Market Analysis
(United International University, 2020-01-14)This report contains a clear view of the investors in our stock market. In this report, 19 industries are compared. And there are more than 300 companies’ beta is calculated. Each company’s 5years price data is analyzed ...