Procurement Process of Daraz

Abstract

Daraz Bangladesh Limited is the country’s largest online shopping marketplace, founded in 2014 and acquired by Alibaba Group in 2018. Headquartered in Banani, Dhaka, Daraz operates under the Alibaba International Digital Commerce (AIDC) unit and employs around 5000 people. The company reported annual revenue of $1.2 billion in 2024 and serves over 8 million active users monthly, making it a leader in Bangladesh’s fast-growing e-commerce sector. Daraz offers a wide range of products, including electronics, fashion, groceries, and home appliances, and connects buyers and sellers across all 64 districts of Bangladesh hrough its digital platform and strong logistics network. The company is known for its innovative services, such as Daraz Mall and Digibox for automated parcel storage, and for supporting local businesses and entrepreneurs through training and advertising solutions. Daraz has also played a major role in community support, providing relief during national crises and promoting inclusive employment practices. With more than 4.8 million monthly website visits and a strong focus on customer service, fast delivery, and digital payment solutions, Daraz continues to drive the growth of e-commerce in Bangladesh and aims to make online shopping accessible, reliable, and convenient for everyone.