Project Report on The Impact on Employee Performance due to COVID-19 in Banking Sector

Abstract

The study aims to analyze “The Impact on Employee Performance due to COVID-19 in Banking Sectors”. The main objective of the study is to identify how the HR function including, Recruitment and Selection process, Training and Development programs, Performance Appraisal system, and Compensation and Motivation system of the selected organizations has impacted employee performance during the COVID-19 pandemic. The study was conducted using both primary and secondary data. A survey was conducted through a questionnaire containing 26 (open and close ended) questions with a sample size of 80. For the study 7 banks including, Standard Chartered Bank, AB Bank, BRAC Bank, DBBL, Prime Bank, Sonali Bank, and Dhaka Bank Limited have been chosen. Then, the banks’ history, mission, vision, and value statement have been discussed. In the third chapter the HR function including, Recruitment and Selection, Training and Development, Performance Appraisal, and Compensation and Motivation process of the selected organizations have been discussed and how they have practiced their HR functions in order to enhance employee performance during the pandemic. For analysis and findings part of the report I have conducted both quantitative and qualitative analysis. I have showed my quantitative analysis and findings in a graph form (using MS Excel) for each question and then I have discussed about the qualitative analysis. Lastly, the recommendation and conclusion part of the report are generated where it is recommended some points where the selected banks can improve themselves in order to enhance employee performance during the COVID-19 pandemic.